2026 Year of the Horse Spring Festival Logistics Guide: Will It Be Suspended? Can Customers Still Ship Goods? All Answers Here

 

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Core Conclusion First: Major Logistics Will Not Be Suspended, Local Services Adjusted

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Spring Festival Service Details of Major Courier Companies: Choose the Right One to Avoid Delays

• JD Logistics: It has maintained "non-stop service during the Spring Festival" for 13 consecutive years, which can be called the "anchor" of Spring Festival logistics. Its core advantages are "non-suspension and no price increase". All its "Asia No.1" smart industrial parks operate 24/7, enabling normal collection and delivery of items in more than 2,000 districts, counties and cities nationwide. Even remote areas such as Ngari in Tibet and Mohe in Heilongjiang can enjoy door-to-door services. During the Spring Festival, it also provides integrated home appliance delivery and installation services as well as instant delivery services. Categories such as alcohol gift boxes and fresh New Year's Eve dinners in core cities can achieve "hourly delivery", and urgent medicines in the same city can be delivered in as fast as 9 minutes. It should be noted that searching for "New Year 777" on the JD APP can access the exclusive Spring Festival service channel, making orders more secure.
• SF Express: It also adheres to Spring Festival services but will charge a resource adjustment fee. The specific standard is to add 0.1-1.2 yuan/kg for specific products from January 1 to January 27, and impose a resource adjustment fee on all courier services during the Spring Festival holiday from January 28 to February 4. However, black diamond members and monthly settlement customers can enjoy preferential reductions or exemptions. SF Express's advantage is the guarantee of urgent items. It has invested 89 full-cargo aircraft to encrypt routes, and the time efficiency between core cities is relatively more stable, making it suitable for sending urgent items or valuable gifts.
• Zhongtong, Shentong, Yunda: They have collectively joined the "non-stop" camp and promised no price increase. Among them, some outlets of Zhongtong and Shentong will be on duty from January 28 (the 29th day of the twelfth lunar month) to February 4 (the 7th day of the first lunar month), and the time efficiency will be delayed; Shentong has also expanded its services to core areas of 23 remote cities such as Urumqi and Lhasa; Yunda implements a three-level regional response (A/B/C), and services in remote towns and villages may be suspended for an additional 3 days. Such couriers are suitable for sending non-urgent items with higher cost performance.
• China Post EMS: It operates 365 days a year and is the "bottom-line choice" for courier services in remote areas. During the Spring Festival, it will arrange half-day delivery every day, but the time efficiency will be extended by 2-3 times, making it suitable for sending ordinary parcels to rural areas or remote provinces.

Key Reminder: Great Differences in Shipping Deadlines Across Regions, Don't Miss the Last Window

1. Earliest Shipping Suspension Areas (collection suspended around February 5): Including remote provinces such as Xinjiang, Tibet, Qinghai, Inner Mongolia, and Heilongjiang. Collection in some areas may be suspended 1-2 days in advance. If you want to send New Year goods to these areas, it is recommended to complete the shipping before the end of January to reserve sufficient transit time.
2. Secondary Alert Areas (collection suspended from February 9 to 11): Covering Sichuan, Yunnan, Guizhou, and some prefecture-level cities in Northeast and Northwest China. It is recommended to ship goods to these areas before February 8 to avoid failure to deliver before the Spring Festival due to backlogs in transit links.
3. Final Safe Areas (deadline on February 15): Core regions such as the Yangtze River Delta, Pearl River Delta, and Beijing-Tianjin-Hebei. Collection is still available on New Year's Eve (February 16), but the time efficiency is not guaranteed. If shipping between core cities, parcels sent before February 15 are likely to be delivered before the Spring Festival, while those sent on New Year's Eve may be delayed until after the holiday.

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Practical Guide to Spring Festival Shipping: Do These 5 Things to Avoid Pitfalls

• Confirm the status of outlets in advance: Although the headquarters promises non-stop service, some franchised outlets and stations may voluntarily suspend operations. It is recommended to check the specific business hours of nearby outlets through the official APP, mini-program, or customer service hotline of the courier company (such as SF Express: 95338) before shipping.
• Reasonably select shipping categories: The control of prohibited items is stricter during the Spring Festival. Dangerous goods such as fireworks and firecrackers, flammable and explosive materials, and toxic and harmful substances are strictly prohibited from being shipped. When shipping, you need to show valid identification documents and cooperate with information registration. If shipping fresh or cold chain products, it is recommended to choose channels with clear guarantees such as JD Cold Chain and consult the coverage in advance.
• Do a good job in packaging and insurance: There are many transportation links during the Spring Festival. It is recommended to use sturdy packaging materials to avoid damage and leakage of parcels. If shipping gifts or valuable items, it is recommended to purchase insurance services and reserve time for packaging reinforcement.
• Pay attention to the return and exchange time limit: Although merchants on e-commerce platforms can ship goods, some merchants will choose to handle returns and exchanges after the holiday. It is recommended to communicate clearly with the merchant before shipping to avoid delays due to after-sales issues.
• Track logistics information in real time: You can check the parcel status in real time through the courier company's APP or official website. If any abnormality is found, contact customer service for intervention in a timely manner to avoid parcel backlogs.

Summary: No Need to Worry About Spring Festival Shipping, Advance Planning Is Key